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General FAQS

What industries do you serve with custom packaging?

DHP Boxes serves over 15 industries with custom luxury packaging solutions, having completed more than 3,000 projects for brands across 110+ countries.Primary Industries We ServeCosmetics & Skincare — perfume boxes, skincare set packaging, cosmetic rigid boxesWine & Spirits — wine gift boxes, liquor packaging, whisky tube boxesJewelry & Watches — luxury jewelry boxes, watch packaging, ring boxesFashion & Apparel — clothing boxes, shoe boxes, hat packaging, eyewear casesElectronics & Tech — gadget boxes, accessory packaging, premium electronics casesFood & Confectionery — chocolate boxes, gourmet food packaging, tea boxesTobacco — custom cigarette packaging, cigar boxesCannabis & Wellness — compliant packaging for cannabis and CBD productsWe also serve: Home fragrance, promotional gifts, corporate gifting, subscription boxes, and limited-edition collectible packaging.If your industry is not listed here, contact us—our design team can evaluate your requirements and recommend a suitable packaging solution. Not sure if we serve your industry? Ask us.Contact Us

Do you provide free samples of custom packaging boxes?

DHP Boxes provides custom packaging samples at a charge, but sample costs are fully deductible from your mass production order.Sample ProcessSample cost: $50–$150 per design depending on complexity and materialsSample lead time: 5–7 working days for productionShipping: Express delivery (3–7 days) at customer's expenseQuantity: Typically 2–5 prototype boxes per designSample fee deduction: When you proceed to mass production, we deduct the full sample cost from your production invoice. Effectively, you receive your samples at no net cost once you place a production order.Samples are handcrafted prototypes intended for design and quality evaluation. Minor variations between samples and mass production units are normal due to the handcraft nature of rigid box assembly.We recommend ordering samples before committing to mass production, especially for first-time projects, to verify colors, textures, dimensions, and structural integrity. Want to see your design in person? Request a sample today.Contact Us

What is the minimum order quantity (MOQ) for custom packaging boxes?

At DHP Boxes, the minimum order quantity (MOQ) for custom rigid boxes is typically 500 pieces per design. For simpler folding carton-style boxes, the MOQ is usually 1,000 pieces.MOQ Breakdown by Box TypeCustom rigid boxes (magnetic closure, drawer, two-piece): 500 pcsFolding cartons: 1,000 pcsPaper tube/cylinder boxes: 500 pcsCustom-shaped rigid boxes: 500–1,000 pcs depending on complexitySmaller quantities available: For sample orders or test runs, we can accommodate 100–300 pieces for simpler designs. Contact our sales team to discuss your specific needs.MOQ may vary based on box size, material complexity, and the number of custom finishing processes required. Larger or more complex designs may have slightly higher minimums.If you are unsure about committing to a full production run, we recommend starting with a sample order of 2–5 prototype boxes to evaluate quality before scaling up. Need a custom packaging quote? Tell us your order quantity and specifications.Contact Us

What is the minimum order quantity for custom boxes?

At DHP Boxes, the minimum order quantity for custom rigid boxes is typically 500 pieces per design. For simpler folding cartons, MOQ is usually 1,000 pieces.MOQ by Box TypeRigid boxes: 500 pcsFolding cartons: 1,000 pcsPaper tube boxes: 500 pcsSample orders of 100-300 pieces are available for simpler designs. Contact our team to discuss your specific needs.

Which artwork formats do you support?

We recommend providing your artwork in Adobe Illustrator (.AI) format. This ensures the highest print quality and allows us to prepare your design accurately for production.

Do you offer customized packaging box designs?

Of course! You can attach reference images and documents, and our product specialists and engineers will communicate with you to create a personalized structure.

Can you produce eco-friendly packaging paper boxes?

Absolutely. We offer a range of eco-friendly packaging solutions, including recyclable, biodegradable, and FSC-certified cardboard boxes.Our packaging specialists can provide professional guidance to help you choose the most sustainable option for your products while maintaining quality and brand appeal.

What types/styles of packaging do you offer?

PackPrince provides a comprehensive range of packaging solutions designed to meet diverse product, branding, and budget requirements. Our offerings include multiple material options and a wide selection of box styles.Materials Available:●Rigid Box/Cardboard Box/Coated Paper Box●Folding Carton Box/Cardstock Box●Corrugated BoxBox Styles:●Folding Magnetic Box●Drawer Box●Magnetic Box●Flip Lid Box●Fake Book Box●Lid and Base Box / 2 Pieces Box●Mailer Box●Lid and Base Box With Shoulder●Tube Box●Suitcase Box●Other Shape Box(Heart Shape/Star Shape...)If you don’t see the packaging style you’re looking for—or if you’re unsure which option best fits your product—our packaging specialists are ready to help you choose the perfect solution.

Can I get a sample of the packaging box?

Yes, we can provide you with a free white sample. You can also choose to download a digital printing sample or an offset ink sample to check the color and quality of the packaging box.

Will you confirm the product details with me before starting production?

Yes. You can choose to order a sample for verification, or when placing a bulk order, we will first confirm the essential customization details and pricing with you. After that, a bulk sample will be produced.Once you have reviewed and approved the sample, we will proceed with full production.

What is your production cycle?

Generally speaking, our product production cycle averages 30-35 working days, depending on the order quantity and the complexity of the production. We also support partial deliveries.

What is your minimum order quantity (MOQ)?

Our minimum order quantity (MOQ) depends on the type of packaging box and printing method. Below are the MOQs for some common Packprince cardboard boxes for your reference:●Rigid box MOQ: 500pcs●Folding Carton & Cardstock Box MOQ: 1000pcs●Plastic Blister Box MOQ: 2000pcs.For specific product and customization needs, please get in touch with our product experts for details.